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Midas Tech

SERVICES / IT SUPPORT & SERVICES

IT Support & Services in Richmond Hill & the GTA

Get your team back to work.

Practical help for workplace devices, servers and networks.

Based in Richmond Hill, Ontario.

Workstation management
BUILT AROUND YOUR BUSINESS

IT issues need
clear next steps.

Midas Tech provides repairs, maintenance and technical support for your business systems.

A locked account, unreliable workstation or network problem can interrupt a whole team. Midas Tech helps businesses in Richmond Hill and the GTA resolve day-to-day IT issues and plan the work that needs hands-on attention.

HOW WE HELP

Choose the support
your business needs.

01

Workstation support

Care for desktops, laptops and workplace devices.

02

Server monitoring

Track processor, memory, disk and network activity.

03

Network maintenance

Updates and fixes for switches, routers and connections.

04

Security updates

Keep server software and protection updated.

05

Hardware guidance

Support for hardware and software choices.

06

System maintenance

Address faults and maintain everyday technology.

Network management
NETWORK SUPPORT

Keep your workplace
connected.

Network management covers performance monitoring, equipment updates and configuration.

Discuss recurring connection issues and the systems affected.

BEFORE WE TALK

Your questions,
answered.

What should I include when asking for support?

Describe the issue, affected users or devices, any error message and when the problem began. Avoid sending passwords or confidential client files in an enquiry.

Can an issue be handled remotely?

Some account, software and workstation issues can be investigated remotely. Hardware or physical network problems may need an on-site visit; the next step depends on the issue and agreed support scope.

Is this the same as managed IT?

IT support addresses specific problems and requests. Managed IT adds an ongoing arrangement for agreed monitoring, patching and protection tasks.

How do I request help?

Call or request a consultation and describe the issue.

CONNECTED SUPPORT

Explore related services.

Managed IT

Plan ongoing monitoring and maintenance beyond individual support requests.

Network cabling

Investigate the physical connections behind unreliable office connectivity.

Cloud and Microsoft 365

Review account setup and cloud access when software or sign-in issues keep recurring.

Who we help

Midas Tech supports Law firms, Accounting and CPA firms, Real estate and property management across Richmond Hill and the GTA.

LET’S TALK

Ready to discuss
your next step?

Tell us what is failing, who is affected and when it started. We can discuss the right next step for your team.