Midas Tech provides repairs, maintenance and technical support for your business systems.
A locked account, unreliable workstation or network problem can interrupt a whole team. Midas Tech helps businesses in Richmond Hill and the GTA resolve day-to-day IT issues and plan the work that needs hands-on attention.
HOW WE HELP
Choose the support your business needs.
01
Workstation support
Care for desktops, laptops and workplace devices.
02
Server monitoring
Track processor, memory, disk and network activity.
03
Network maintenance
Updates and fixes for switches, routers and connections.
04
Security updates
Keep server software and protection updated.
05
Hardware guidance
Support for hardware and software choices.
06
System maintenance
Address faults and maintain everyday technology.
NETWORK SUPPORT
Keep your workplace connected.
Network management covers performance monitoring, equipment updates and configuration.
Discuss recurring connection issues and the systems affected.
Describe the issue, affected users or devices, any error message and when the problem began. Avoid sending passwords or confidential client files in an enquiry.
Can an issue be handled remotely?
Some account, software and workstation issues can be investigated remotely. Hardware or physical network problems may need an on-site visit; the next step depends on the issue and agreed support scope.
Is this the same as managed IT?
IT support addresses specific problems and requests. Managed IT adds an ongoing arrangement for agreed monitoring, patching and protection tasks.
How do I request help?
Call or request a consultation and describe the issue.
CONNECTED SUPPORT
Explore related services.
Managed IT
Plan ongoing monitoring and maintenance beyond individual support requests.