Fixing Problems and Providing Solutions.
IT Support and Services
Starting a business is often accompanied by an ambition to grow and thrive, and technology can be a powerful tool to help you reach those goals. However, ensuring the proper setup, configuration, and maintenance of your IT systems can be a challenge. That's why our team of experts is here to provide tailored IT support and Services for your business. With our guidance, you can make the best hardware and software decisions to get your business on the path to success.
Workstation Management
- We provide timely, affordable repair and maintenance services for your workstation, including desktops, laptops, smartphones, tablets, servers, monitors, printers, scanners, and routers.
- Our skilled systems administrators detect any issues that arise daily, such as viruses, spyware, and loss of productivity, and resolve them quickly with minimal downtime.
- We provide complete care for your systems so that they are fully optimized and keep running at full speed and efficiency.
- Our goal is to ensure that your workstation is properly maintained and managed throughout its lifecycle.
- We provide data storage, procedure documents, process orders, and transfer information to help you stay connected to the world.
Server Management
- Our Server Monitoring Services Monitor the server's resources such as CPU Usage, Memory Consumption, I/O, Network, Disk Usage, and Process.
- Install the latest security patches and updates: Keeping your server infrastructure up to date is essential for protecting it from the latest threat
- Monitor for suspicious activity: Regularly monitor for suspicious activity and unusual spikes in traffic to detect any malicious activity.
- Implement virtualization to increase server efficiency.
- Regularly clean up logs, temporary files, and other unnecessary data.
Network Management
- Tracking of network resources such as switches, servers, and routers.
- Software updates and performance monitoring.
- Fixes and upgrades to network resources.
- Remediation activities and proactive measures such as replacing switches, routers, or other network gears.
- Closely monitoring activities to identify and fix issues as they happen, as well as network provisioning to configure network resources to support specific services.
Cyber-crime is a real threat to any business competing in the digital space. Many organizations are struggling to ensure that all of their systems are safe and secure.
On-site networks are becoming more complex as more devices are introduced and more applications are implemented. Therefore, administrators are struggling to manage all the aspects of a network. One idea that will help them better manage the security on their network is to use managed antivirus solution.
A managed antivirus solution is implemented by a professional technology partner, unlike subscription-based antivirus software which gives the end-user the ability to deny updates, turn off the scanner, or uninstall it. This type of antivirus software is often referred to as unmanaged.
To protect our clients we use a Managed Antivirus Solution “Trend Micro™ Worry-Free™ Business Security” which integrates into network monitoring and management system. This enables us to centralize and automate the deployment and updating of the Antivirus software and ensure that client devices are up-to-date, and scans are scheduled for a convenient time. Our tech experts take care of installing the software remotely on computers and other devices and then manage the solution at the server level.
Midas Tech offers a wide amount of services and tools to help keep your business safe and running well:
- – Penetration Testing
- – Security Assessment
- – Dark Web Monitoring
- – Next generation Malware and Ransomware Protection
- – Security Consulting
- – Managed Security Detection and Monitoring
What Is Disaster Recovery?
Disaster recovery is the process of failing over your primary environment to an alternate environment that can sustain your business continuity. Disaster recovery requires a separate production environment where the data can live.
What Is Backup?
Backups are typically performed daily to ensure necessary data is transferred to a Safe location. This can be sent to a tape drive, a secondary computer, or a cloud hosted backup solution.
Our Solution:
We recommend using a backup and system-restore program developed by Storage Craft ™. Shadow Protect™ creates a high-value, high performance backup and disaster recovery solution in addition to reliably backing up everything from systems to data, it enables fast recovery from disaster as well as hassle free system migration. Should your business experience an outage, or a hardware failure you can boot a virtualized machine from Recovery Center until the primary hardware is replaced and data is restored.
Shadow Protect software is one Solution, which provides you with all the tools you need to recover your IT systems anytime, anywhere, from any disaster.
Disaster recovery is the process of failing over your primary environment to an alternate environment that can sustain your business continuity. Disaster recovery requires a separate production environment where the data can live.
What Is Backup?
Backups are typically performed daily to ensure necessary data is transferred to a Safe location. This can be sent to a tape drive, a secondary computer, or a cloud hosted backup solution.
Our Solution:
We recommend using a backup and system-restore program developed by Storage Craft ™. Shadow Protect™ creates a high-value, high performance backup and disaster recovery solution in addition to reliably backing up everything from systems to data, it enables fast recovery from disaster as well as hassle free system migration. Should your business experience an outage, or a hardware failure you can boot a virtualized machine from Recovery Center until the primary hardware is replaced and data is restored.
Shadow Protect software is one Solution, which provides you with all the tools you need to recover your IT systems anytime, anywhere, from any disaster.
- – Backup your entire System drive, including OS, applications, services, configurations, settings, and data
- – Save backups to any Portable device or Network Drives.
- – Verify backup images to ensure their integrity
- – Next generation Malware and Ransomware Protection
- – Schedule full or incremental backups to occur automatically as often as every 15 minutes if needed
- – Restore a system to different hardware or to virtual environments
- – Restore Specific files and folders in minutes
- –Quickly boot a backup image as a virtual machine
- –Transfer or Copy backup image from and to physical and virtual environments
- – Microsoft Office 365
- –Microsoft Dynamics 365
- –Microsoft Intune
- –Microsoft Azure
- –IDrive Backup
- –StorageCraft Cloud Services
- –VMware Cloud
- –Trend Micro Cloud Security
Creative & Digital ideas
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Benefits Of Services
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WORKSTATION MANAGEMENT
Workstation management is one of the vital component in making a business work effectively. Our competent systems administrators detects the issues faced by the company on day to day basis including viruses, spyware, loss of productivity, and resolves them with minimal down time. We recognize the importance of maintaining, monitoring, and protecting each of your workstations and make sure we update all the hardware and application to keep them secure and running smoothly When your employees are more productive and more secure, your company benefits.
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